RingCentral RingEXTM

Reliable, AI-powered unified communications

Effortless business communications, powered by AI

Calls, messages, and meetings unified with real-time AI and conversation intelligence, for seamless productivity.
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RingCentral keeps us all operating as one team.

Daniel Brusilovsky, Vice President of Technology at The Golden State Warriors

The AI-powered Call notes feature active on an ongoing video conference in the RingCentral app open in a laptop
The AI-powered Call notes feature active on an ongoing video conference in the RingCentral app open in a laptop
Complete
  • One app for calls, video meetings, messaging and fax
  • Meets every communication use case in your organisation
Simple and flexible
  • Flexible migration path from traditional PBX systems
  • Easy to use capabilities with little to no IT resources needed
Reliable, trusted quality
  • Over five years of 99.999% uptime in 46 countries
  • Globally recognised security and privacy 3rd party certifications
AI-powered
  • Real-time AI for immersive experiences
  • Personalised analytics and insights for better decision making
Deeply integrated
  • 300+ apps & integrations to increase productivity
  • Powerful embedded calling integration into Microsoft Teams
Trusted by 400,000+ businesses worldwide and leading service providers

Where every interaction is an experience — trusted,
unified, and effortlessly intelligent.

An AI-powered phone call transcription used by a man on his RingCentral mobile app
An AI-powered phone call transcription used by a man on his RingCentral mobile app
RingCentral phone

Explore a cloud phone system without the complexity

Quickly set up and unify business calls, fax and more in a single app with powerful AI tools, accessible across all your devices.
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AICPA Service Organization Control Reports 3 Logo
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HiTrust CSF Certified seal
A fax received via the RingCentral app installed on a laptop
A fax received via the RingCentral app installed on a laptop
RingCentral Fax

Faxing made easy

A secure, compliant online fax solution for secure, efficient, and cost-effective document management via email or any device with internet access.
A female sharing a presentation link in a RingCentral mobile app group chat
A female sharing a presentation link in a RingCentral mobile app group chat
RingCentral Message

Faster, easier conversations with team chat and messaging

Bring everyone together with chat and file sharing to get work done—organised your way.
An AI-powered RingCentral video meeting with the summary feature enabled on a laptop
An AI-powered RingCentral video meeting with the summary feature enabled on a laptop
RingCentral Video

AI-powered video meetings 
& conferencing

Video meetings made simple with AI enhancing in-meeting interactions and comprehensive post-meeting recaps.
A woman receiving an analytics report of Call Volume, Service Level, and Answered calls within the RingCentral app
A woman receiving an analytics report of Call Volume, Service Level, and Answered calls within the RingCentral app
RingCentral ANALYTICS

Unlock key insights with powerful analytics

Gain business intelligence in real-time, make decisions and take action with analytics and reporting tools that help grow the business.

AI for effortless productivity

Introducing RingSense AI, a personal AI assistant that captures notes in real-time, unlocks conversation insights, and seamlessly
writes and translates messages to elevate every interaction. Available in early access preview.

Say goodbye to note-taking

Real-time, shareable, integrated notes.
Smart Notes being generated on the RingCentral phone app in an ongoing phone conversation

Post-call highlights

Catch up in seconds.
Post-call highlights feature of the RingCentral Phone app

Help with any question

Find information quick across all interactions.
An AI chatbot responds to a query inputted by a male employee on the RingCentral Phone app

Sentiment analysis

Improve communication soft skills.
Sentiment Analysis Metrics of the RingCentral Phone app
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2024 Best of Enterprise Connect Winner badge

Explore how RingSense AI can transform your workflows

Winner of the Overall Best of Enterprise Connect 2024 Award
INTRODUCING RINGCX

Complement RingEX with a simple to use, easy to deploy contact center solution

Enhance our world-class unified communication solution with RingCX™, a native, AI-first contact center. Integrated with RingEX™, RingCX offers a disruptive combination of robust customer experience functionality at an attractive price.

A female agent wearing a headset in front of a monitor
RingCentral App Integrations such as Google, Salesforce, Zendesk, Mailchimp, Slack, Microsoft, and Hubspot
RingCentral App Integrations such as Google, Salesforce, Zendesk, Mailchimp, Slack, Microsoft, and Hubspot
RINGCENTRAL INTEGRATIONS

Connect your phone with 
the apps you depend on

With over 300+ pre-built integrations available, easily automate 
workflows and repetitive tasks for calls, chats, and meetings.

Browse popular apps across CRM, customer support, automation, and productivity.
Bring your favorite apps into RingCentral with Add-ins.
Build custom workflows unique for your business using our APIs.


Real-time analytics that will change how you do business

Brinker International increased sales and made huge savings.

Play Video: Brinker International female employee looks at a RingCentral Analytics report on her mobile phone
The RingCentral dialpad embedded in the Microsoft Teams dashboard open in a laptop
FOR MICROSOFT TEAMS CUSTOMERS

Bring reliable calling, texting, and faxing into Microsoft Teams

Leverage the power of RingCentral’s cloud calling with no Teams Phone license needed.

Helping businesses across every
industry communicate smarter

A unified communications solution for businesses of all sizes

Frequently Asked Questions About Business Communications

Not so long ago, companies would need separate service providers for everything: one for desk phones, one for mobile devices, one for telecoms, and the list goes on.
The term unified communications or UC refers to a system that integrates multiple communication and collaboration tools—such as text messaging, video calling, audio conferencing, telephony, project management, and more—into a single cloud-based communications platform. This is why UC is also often mentioned as UC&C, which simply means “unified communications and collaboration.”
In essence, unified communications came about as an answer to the growing demand for a better way to stay connected, promote teamwork, offer a seamless user experience, share data, and optimise core business processes.
Unified communications and the cloud go hand in hand. This is where UCaaS or Unified Communications as a Service comes in. Let’s break it down:
  • Unified Communications (UC) - As previously mentioned, this refers to the integration of business communications tools like internet phone, voicemail, email, message, video, and more. 
  • As a Service (aaS) - This describes the delivery model used for cloud-based services and software.
UCaaS condenses all essential apps and functionalities into a single platform to make working as simple as it can be.
With a UCaaS system in place, team members can access every message, file, link as well as any other internal communication tools and third-party services from any connected device. This also allows people to schedule online meetings with others inside and outside the organisation, chat with teammates from all over the world, and simultaneously work on documents in real-time.
Communication is central to any business. The problem is that there are just too many ways to communicate these days. 
What a unified communications platform does is bring together these many forms of digital communication so organisations do not have to switch from one app to another to complete tasks. These can include group chats, VoIP, web conferencing, and even contact center capabilities. Additionally, unified communications apps like RingCentral boasts features such as chat history, screen sharing, call recording, task management, interactive whiteboards, and more. 
UCaaS offers businesses independence, innovation, and integrations that no other communication technology cannot.
There’s a reason countless companies are making the shift to unified communications. Here are some benefits of unified communications for you to consider:
  • Cost savings
    Small businesses and enterprises alike can save money by switching to the cloud. With UCaaS, you pay a flat rate with the option of add-ons and upgrades, depending on your business needs. This means you won’t be paying extra for: 
    • Conference calls
    • On-premises telephones
    • Project management tools
    • Internal file sharing
    • Video calling apps
  • Work flexibility
    More and more companies are going for hybrid and remote work setups. If you plan to do the same, you know that traditional phone systems just won’t do. You need functionality that promotes employee communication and engagement—and that’s precisely what unified communications offers.
  • Enhanced security
    Endpoint security of multiple user devices is a great concern, especially in this era of digital transformation. The good news is that UCaaS providers typically handle all matters concerning security. Not only do you get superior communications technology, but also the peace of mind knowing proper security measures are in place to keep your business safe.
The truth is that there are many unified communications providers out there, and you can spend hours upon hours comparing what they bring to the table and deciding which one has the best offers. Let’s make the process simpler for you, shall we?
When it comes to quality yet affordable UC solutions, RingEX is the answer.
RingEX integrates all your essential communication and collaboration tools in one user-friendly platform. With team messaging, video calling, VoIP (voice over internet protocol) calling,  and a host of business app integrations, you are sure to get an upgrade to your regular phone system.
By choosing RingEX, you can begin streamlining your workflows, improving productivity, maximising ROIs, and innovating how your team stays connected at all times.
Reach out to our RingCentral team today to learn more about our pricing and plans or to request a demo.
*RingCentral MVP is now RingEX. All references to “RingCentral MVP”, whether in terms of service, advertising, or product descriptions, mean “RingEX.”
Smarter teamwork starts here
Power every conversation and workflow with RingCentral.